Facilitate communication between partners using Promecin’s unified communications and video conferencing infrastructure. Options such as HD voice & audio communication, and text messaging will allow seamless communication between in-house personnel and remote workers and partners. Keeping in touch has never been easier, allowing you to focus on other aspects of your business.
Multi-platform
Screen sharing
HD Quality
Audio Bridge
Our Advantages
Admin Command Center
Phone System Features
Meetings & Collaboration
Unified Communications
Comprehensive System
Control your new phone solution in real-time through a powerful, user-intuitive command portal.
User Friendly
An exceptional user-experience with a dedicated application for users and a powerful SaaS platform for administrators.
Desktop & Mobile Support
Navigate across devices to ensure that you can call, text, or collaborate with your team at all times.
100% Uptime
Best in class tech, geo-redundancy and a Active-Active stack ensures you’re always available with 24/7 uptime.
Multi-platform
Through our HD voice, text, and video support, you’ll quickly gain the ability to collaborate across devices with increased operational efficiency and individual productivity
Zoom as a add-on service
Online meeting, Conference Rooms, integrations.
Features
We are more than just calls, give a look into or features below.
Fax to Email
″Fax to Email″ feature allows you to receive fax messages quickly and easily in the form of emails.
Conference calls
Improve teamwork with conference calls. You can schedule conference calls easily in a couple of minutes and invite external contacts, e.g. your clients, suppliers, etc.
Call Recording
Promecin can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser
SMS/ Text messages
Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.
Voicemail to Email
Create personalized greetings or group voicemail messages. If the caller leaves a voicemail, you can listen it directly from your Email account.
Call Forwarding (Call Redirection)
With our business phone system, your clients can always reach out to you. Promecin allows you to automatically forward your incoming calls to external mobile or landline phone numbers each time your agents are busy or unavailable during business hours.
Personalized greetings & music
The initial greeting is your first interaction with clients. With Promecin, you can create personalized greetings played to the caller based on specific situations (outside business hours, on-hold, etc.)
Call queuing
Enhance the customer’s experience on hold while they wait for the next available agent with our Call Queuing feature. This feature allows you to route inbound calls to the right agent and so much more.
3 way calling
Increase productivity with our 3-way calling feature. Easily add a third person to the line when circumstances call for it. Having three people on the line simultaneously has never sounded smoother!